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Social Media for Professional Learning

Signature Assignment

The Integrated Classroom and the Role of the Educator

LaVona Tomberlin

AET/562  Social Media for Professional Learning

University of Phoenix

December 19, 2022

Dr. Sean Spear

The Integrated Classroom and the Role of the Educator

A Graceful Transition(AGT) is a patient centered company and the care that we provide our patients is first and foremost.  In order to maintain our level of care and our occupancy it is of the utmost importance that we maintain our reputation.  We believe in innovation, creatively sharing, and learning with the use of social media tools and we want to take advantage of the edge that technology offers.  With technology comes accountability and creating a positive culture so we must take steps and plan to be creative in the most positive way.  We must move forward in a way that does not compromise our integrity and our reputation in any way.  The access to cyber connection makes it necessary to create company policies to invent guidelines and circumvent problems.

Social Learning

Social learning is simply learning from the observation and sharing of information. When people with different skill sets are teamed together they will learn from one another and they will remember what they learn because they will be using it as they observe and learn. We experience this as we work in teams here at UOP. Each of us have different skills and we rely on each other to do what we do best and at the same time we learn each other’s skills and are stronger and more skilled because we are together. We each bring a strength to the relationship, we collaborate and we build a relationship as we work together.

Social or informal learning is an effective way to address employees’ learning needs. It is the process of learning with and from others within the organization, informally and by sharing knowledge. Social learning is simply learning from the observation and sharing of information. When people with different skill sets are teamed together they will learn from one another and they will remember what they learn because they will be using it as they observe and learn. We experience this as we work in teams here at UOP. Each of us have different skills and we rely on each other to do what we do best and at the same time we learn each other’s skills and are stronger and more skilled because we are together. We each bring a strength to the relationship, we collaborate and we build a relationship as we work together.

Effects of Social Learning

Social learning effects the workplace in a very positive way.  Social learning reinforces the perception of a task as being novel or different which allows employees to learn better because of increased interest.  We learn by internalizing information and we recall the information when we are faced with a similar situation, in business this is the reality and it builds retention.  We also learn by repeating a process and since in business we are able to repeat processes we learn by the reproduction of problems and their solution as we use those new skills over and over.  Motivation comes from doing something well and knowing that there is a team to help.  Social learning provides that team and the support that is needed through communication and relationship building (Meij, 2022).

Social learning will shorten onboarding time for new hires.  It will promote skill sharing and better use of existing talents while inspiring more collaboration.  It will allow employees to learn in their own time.  When all is said and done it increases engagement, positive growth in job and organization performance and collaboration, the sharing of ideas to solve problems, and very important, retention of employees (Meij, 2022).

Organizational Culture

Social learning changes the culture of an organization from a culture of individuals to a culture of teams.  Instead of a group of employees who work as individuals they will now have a group of individuals that communicate and collaborate exchanging ideas and sharing ideas and working as a team.  They will have cohesiveness and employees that support one another and in so doing will be motivated as a team and will be more productive and successful.  This culture will promote success within an organization and success for the individual (Meij, 2022).

Social learning and role of the trainer

The trainer assesses the readiness to adopt social learning and set the goals for the process. In social learning each person becomes a trainer but there must be one person that is the facilitator or maybe more.  Their job is to make it happen, especially at first, to make sure that it is begun.  They facilitate the process by making sure there is a richer use of the existing knowledge base.  They direct learning paths and oversee discussion forums.  They have access to experts to coach and mentor.  They facilitate sharing of experiences and learning.  They create communities of interest.  They encourage learners to contribute and enhance the knowledge base.  They improve the access to information or ensure a speedy update or dissemination of new information.  They provide and take feedback by having formal feedback sessions with learners to determine what is working and what is not and to re-strategize to meet the goal (Pandey, 2017).

Accountability

Social media tools can have a positive or negative effect on an employee’s online and in-person reputation depending on their use of the tool.  A person who uses social media effectively to communicate with other employees to help to ease a work load or to teach or train by answering questions and being of help will be well thought of.  They might post a word of praise for another employee so that they are recognized for a kindness.  These are all positive things that could boost their reputation.  On the other hand if they posted a complaint about other employees or a negative about a training event that would be negative and demonstrate a bad attitude and could damage their reputation both online and in-person.  A person’s reputation could also be damaged by personal posts online that are negative, lewd, or irresponsible in nature (Dantas,Hira, etal., 2022).

Ground Rules

Setting rules and making sure that employees are trained in how to be responsible with the use of social media is our first step along with getting their signatures that they know, understand and agree.  Now let’s designate one social media manager who has the responsibility of examining and verifying social media material.  This would guarantee that Lighthouse is linked with relevant, consistent, and quality content across all media.  This would also assist in avoiding a PR crisis.  They could ensure the company’s values, mission, and public image are protected.  Employees would have someone to reach out to with questions about policies and issues (Milton, 2014).

Training and Development

Training and development guarantees increased productivity, reduced micromanagement, trains future leaders, promotes increased job satisfaction and retention.  It attracts highly skilled employees, promotes increased consistency, and camaraderie and bolsters safety.  It creates the ability to cross-train and increases innovation.  Increasing training and development and using social learning within an organization promotes camaraderie and relationships so it builds teams which makes employees have a sense of belonging that is needed and sometimes longed for.  This bolsters the feeling of security and increases retention while promoting organizational success (Meij, 2022).

Benefits and Challenges of Social Learning

As discussed earlier one of the greatest advantages of social learning is the feeling of belonging and camaraderie that it brings within the organization.  People tend to learn every day vicariously from those around us.  We certainly learn from those that we work with.  Putting employees with different skill sets together to work together and to learn from one another makes everyone stronger and teaches each of them new things and gives each of them new perspectives to the same problem or event that they can share, giving a more complete picture and a better solution.

To learn we must pay attention and be observant at all times in order to learn in this environment.  We also need to be generous enough to share our ideas and our observations so that others are able to learn from us.  Self-esteem cannot be allowed to get in the way and it can be a hindrance if we allow it.  Personal feelings about another person can also get in the way so these must be put aside for the good of the team.  If this is a problem, online methods can be just as effective (Meij, 2022).

Strategies

Communication is the number one tool here.  It is important to communicate the intent, the plan, the reason, and how it is going to be done and the time frame to the entire staff before so that they understand and have time to get on board prior to the onset.  It is important to have rules and expectations in place so that there are no misunderstandings.  Be clear, concise, and most of all decisive.

This is going to happen, this is why, this is what it will do for us, and this is how long it will take, and this is what is expected.  Come join us!

References

Dantas, R. M., Aftab, H., Aslam, S., Majeed, M. U., Correia, A. B., Qureshi, H. A., & Lucas, J. L. (2022). 

Empirical Investigation of Work-Related Social Media Usage and Social-Related Social Media Usage on Employees’ Work Performance. Behavioral Sciences (2076-328X), 12(8), N.PAG.
https://doi.org/10.3390/bs12080297

Meij, S (2022). 

GoSkills.
https://www.goskills.com/Resources/Benefits-of-social-learning

Milton, C. L. (2014). 

Ethics and Social Media. Nursing Science Quarterly, 27(4), 283–285.
https://doi.org/10.1177/0894318414546417

Pandey, A (2017, June). 

5 Steps To Implement The Social Learning Strategy In Your Corporate Training, eLearning Industry. eLearning Industry, ().
https://elearningindustry.com/implement-the-social-learning-strategy-in-your-corporate-training-5-steps

LaVona Tomberlin, Senior Placement Specialist, Master of Psychology Behavioral Health

Tomberlin brings a high level of education and experience to you as your Senior Placement Specialist. She loves writing about improving the lives of Elderly. She continues to work in private care and in-home care for over 36 years These areas are her specialty: Geriatrics and Memory Care.  Her life long goal is realized by advocating for those who needed a voice, helping the families to make good decisions and to relieve stress during their care for a loved one!

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